Pesco Helpline

Peshawar Electricity Supply Company (PESCO) is providing all the required online services to its consumers. PESCO is providing online services from payment and downloading of duplicate bill to online help services. Here, on this platform we will tell how one can access PESCO Helpline.

They have reviewed their electricity management plan last year and yet they have decided to shed load three times a day. According to the news, load shedding will last from half to one hour for three times in a complete day.

However, the duration of load shedding will vary from area to area depending upon the bill payment by the consumers. For any type of queries and help services they have provided their helpline numbers for all 8 circles of PESCO. On approaching to PESCO Helpline, you will be asked about the 14 digit reference number, you name, name of meter owner, mobile number, kind of complain, your sub division and nearest important place.

PESCO Helpline Numbers & Email Addresses:

In case of emergency and complain you can approach following PESCO UAN and email addresses.

Issue
Emails
Helpline
111-000-128
Suggestions
Billing Complaints
Theft Report
Other Complaints

PESCO’s Respective Circles Numbers

City
Contact
Peshawar
091-9212523
Khyber
091-9217576
Mardan
0937-9230288
Swabi
0938-221209
Swat
0946-9240367
Abbottabad
0992-9310089
Mansehra
0997-920018
Bannu
0928-613173

Pesco Bill Helpline FAQs

How low voltage issue can be solved in area?

To solve low voltage issue in your area kindly contact SDO/XEN/SE of your area. They will see the problem behind this and refer to PESCO Headquarters for augmentation work.

What can be done to extend load of electricity for commercial purposes?

PESCO offers an A & A form for the extension of load:

To extend your load you would have to deposit the difference of security between sanctioned load and applied load. Apart from this, you’ll also have to pay the following charges:-

  • Cost of material required for electricity load extension.
  • If you have availed any kind of subsidy or benefit in capital connection cost while getting the new PESCO Connection, you’d have to pay that.

What can be done when you are getting the PESCO bills on the name of the previous house owner?

The procedure for name change is just as same as prescribed for new connection.

What can be done when your new PESCO electricity meter runs faster than the older one?

The reason behind this is that the new meter is working properly and in a perfect way. While, the old meter became slow and sluggish with the passage of time or due to the internal issues or external factors.

How can the dangerous wires and poles can be removed from the doorway to avoid any kind of unhappy incident?

As the poles and electricity wires were installed before the construction of buildings of houses. So, if anyone wants to relocate the poles and wires, they have to visit the executive engineer operation of your area, they will prepare the chart containing the estimates cost for the relocation of poles and wires. That cost will be paid by the applicant.

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